This quote is so true when we talk about becoming brilliant at the basics first. The basics must become habits which will not be broken once people start to experience the results and that is the key to improved, sustainable results.
Unfortunately the opposite is also true for many teams. There are so many habits that exist which results in losses and others prevents or slow down improvement. It is important to identify these habits and then to have a very specific action plan to "break the chain".
A good example that exist in most companies is the "95% technical focus" morning routine of most managers. They try to solve all the problems themselves and then assign tasks instead of assigning full technical responsibilities to the team members. They can then start to focus on how to enable and support those team members to solve the problems and take action themselves during their morning routine. It is amazing to see the change in a team when all team members start to take technical accountability instead of waiting for their manager to tell them what to do.
Unfortunately you will find that most managers were appointed for their great technical ability in the first place and they then find it very difficult to "break the chain". Hard decisions then needs to be taken on if that person should be a manager. However, with BBF we focus on that morning routine and facilitate this change of habit. It is in some cases more difficult than others but I believe that with proper execution and support we can break any chain.
Comments